-
FAQ
Frequently Asked Questions
What are the closest subway stops to the office?
How do I schedule an appointment?
What do I bring to my appointment?
Who needs to complete the patient information forms?
Which patient information forms need to be completed?
What payment methods do you accept?
Will you file a claim with my insurance company, or is it my responsibility?
What do I do if I need to cancel my appointment?
What languages are spoken in the office besides English?
What is the age range of the patients you see?
Are you seeing new patients? How soon can I be seen?
How are emergencies handled after office hours and on weekends?
How are medication renewals handled by the office?
Do you have a wheelchair to help me from my car to the office, or vice versa?
What is your policy for releasing my medical records?
Which hospitals are you affiliated with?
Answers
Where are you located?
Manhattan: 1065 Park Avenue (NE corner of 87th st.) 2nd floor, New York, NY 10128
Queens: 27-31 Crescent St., Long Island City, NY 11102What are your hours?
8:30am to 5pm, Monday through FridayHow do I schedule an appointment?
- To arrange an appointment in Manhattan, please call (212) 289-0700.
- To arrange an appointment in Queens, please call (718) 204-0548.
- If you are unable to keep your scheduled appointment, please give us at least 24 hours notice.
- In the event that you need emergency care, one of our physicians is always available and on call.
What do I bring to my appointment?
- All of your health insurance cards
- Physician referrals
- If applicable, please bring prior X-rays, MRI studies, or previous operative notes.
- Please complete the patient information forms and bring them to your appointment.
- Workers Compensation / No Fault cases: Please bring all appropriate paper work to prevent delays.
What are your closest subway stops to the office?
- Manhattan office: 86th and Lexington – 4, 5 & 6 lines.
- Queens office: 3oth Avenue and Grand Avenue – N & W lines.
Who needs to complete the patient information forms?
If this is your first time visiting our office, or have not been seen by one of our physicians for more than 2 years, please complete the necessary patient information forms.Which patient information forms need to be completed?
- FORM 1: Patient demographic information Form
- FORM 2: Health Questioner Form
- FORM 3: HIPPA Privacy Notice Form
What payment methods do you accept?
Visa, MasterCard, Cash and Personal ChecksWill you file a claim with my insurance company, or is that my responsibility?
If we are under contract with your insurance company, we will collect the co-payment at the time of your visit and submit the claim for you. If we do not currently participate in your health insurance plan, we are likely out-of-network providers. Please call our billing department at 212-289-0700 to discuss your particular insurance plan’s benefits.What do I do if I need to cancel my appointment?
Please contact the office 24 hours in advance to cancel an appointment.What languages are spoken in the office besides English?
Spanish, Polish and French translators are available.What is the age range of the patients you see?
Infants to seniors.Are you seeing new patients? How soon can I be seen?
Yes, we are accepting new patients. Most true orthopedic emergencies can be seen on the same day.How are emergencies handled after office hours and on the weekends?
Our physicians are on call 24 hours a day, 7 days a week, including all holidays. Call our main number in Manhattan (212-289-0700) and in Queens (718) 204-0548, for assistance anytime.How are medication renewals handled by the office?
Prescription renewals and appointments are made during office hours only.Do you have a wheelchair to help me from my car to the office, or vice versa?
Yes.- Manhattan: There are parking lots on 87th Street between Lexington Avenue and Park Avenue.
- Queens: There is metered parking and alternate side-of-the-street parking on the surrounding streets.
- Please allow extra time before your appointment to find a parking space.
What is your policy for releasing my medical records?
We must have a consent form that is signed by either the patient or the patient’s legal guardian to release medical records.Which hospitals are you affiliated with?
- Mount Sinai Hospital in Manhattan
- Mount Sinai Hospital of Queens
Orthopedic Surgery NYC | Manhattan Orthopedic | FAQ
212.289.0700